Catastrophe Claims Operations & Tech Advisory

Fortifying Claims Operations Through Process & Tech

We bridge the gap between high-capacity catastrophe field operations, strict statutory compliance timelines, and advanced insurtech systems. Armor provides premium consulting and training to streamline response pipelines and protect regulatory integrity.

Try SLA Calculator Explore Services
Core Capabilities

Professional Advisory Services

Catastrophe Response & Operations

High-capacity operational modeling and deployment design. Directing claims teams through major wind, hail, and flood events while maintaining strict quality metrics.

  • Desk & Field Adjuster Capacity Modeling
  • Catastrophe Management Playbooks
  • Claim Cycle-Time Optimization

Statutory SLA Compliance

Protecting claims workflows against costly timeline breaches. In-depth auditing of key operational metrics to satisfy regulatory authorities in strict jurisdictions.

  • Florida Senate Bill 2-D / SB 4-A Audits
  • New York Regulation 64 Alignment
  • Timeline & Compliance Training Programs

Insurtech Procurement & IT Liaison

Serving as the bridge between software developers and field operations. We provide expert advice on scoping, configuring, and deploying core estimating tools.

  • Claims Management Software Evaluation
  • GIS & Weather API Integration Advisory
  • Software SME Systems Liaison Support
Catastrophe Data & Compliance

Catastrophe Impact & SLA Estimator

Select Catastrophe Event

Analyze how major storm volumes stress claims pipelines. Choose a historical event to view statistics and compliance deadlines, or simulate a custom date.

Hurricane Ian Metrics SLA Stress: Extreme
Est. Insured Losses $54 Billion+
Claims Volume ~700,000 Claims
Primary SLA State Florida (SB 2-D / 4-A)
Loss Cost Driver Wind & Storm Surge

Disclaimer: Statistics represent industry averages compiled from NOAA, ISO Verisk, and state reports. SLA timelines outline critical response requirements under standard statutory rules.

Our Partners

Experienced Operational Advisory

Gregory Narcisi

Co-Founder & Principal Consultant

Catastrophe Operations Manager with extensive experience directing large-scale field and desk adjuster deployments during major storm events. Serving as a primary IT Systems Liaison, Greg bridges the gap between claims operations and software platforms to optimize statutory timeline compliance and process workflow efficiency.

Core Competencies Catastrophe Claims Operations Statutory Timeline Compliance IT Systems Liaison Insurtech Procurement SME

Jesse Benedick

Co-Founder & Principal Consultant

Over 16 years of claims leadership at Citizens Property Insurance Corporation, Liberty Mutual, and Allstate. Successfully directed a $2 billion catastrophe response, overseeing 1,000 adjusters and 80,000 claims. LSU MBA graduate specializing in P&C claims strategy, disaster management, and geospatial risk modeling.

Core Competencies Catastrophe Response Strategy P&C Claims Leadership Geospatial Risk Modeling Disaster Management
Secure Inquiry

Initiate a Consultation

Partner with Armor to evaluate your catastrophe response plans, train your claims teams on statutory SLA timelines, or audit your upcoming insurtech procurement needs.

Email Operations

greg@armorconsultingandtraining.com

Advisory Hotline

Operational Support Enquiries